Saturday, November 23, 2013

Big News About Our Store

wow boy The other day I spoke of some big changes coming to our store.  Some of those changes have now arrived.

Our store has always had great deals on scrapbook supplies.

However, those of you who have shopped with us over the years know we are always looking for ways to make them better.

I want to introduce 3 new improvements that we made.

110% Price Match Guarantee

This is a completely new policy.  We are so confident in our low prices that if you find a scrapbook item you purchased from us at a different online store within 30 days we will refund the difference plus 10%.  There are some exclusions.  For example we will not sell an item for less than wholesale pricing.  To read more about this completely new policy click the link.

Easy Returns

In the past you could only return items if they were damaged, if you felt we described them inaccurately, or if you felt we had misleading photos.  That isn't a bad return policy, however it just got much better.  Our new return policy states you can return your order for any reason within 30 days after delivery.  There are some exclusions of course like the item can't be damaged or used.  There is also a new easy procedure for returning items.  To read more about our new return policy just click the link.

Free shipping on $50 orders to all 50 US states. 

Yes, I know that part isn't new.  The new part is now we promise to ship in 1-2 business days and have a stated policy of letting you keep items that are mistakenly shipped to you.  Click the link to see other changes to our shipping policy.

If you have any questions or comments about any of these new changes just let Susy or me know.  We both think they are great changes that will help our customers shop with confidence and we hope that you like them also.

Have a Great Day and Happy Scrapbooking